About the role
Vashipra is seeking an experienced Storage Systems Analyst to lead technical solutions, collaborate with teams, train staff, and support client implementations across the Networking, Storage and Cloud ecosystem.
What you'll do
- • To monitor, administer and support the core service Storage Area Network SAN infrastructure.
- • To monitor, administer and support the core service Network Area Storage NAS infrastructure.
- • Providing technical support for storage hardware, software & virtual appliances supporting hosted application environments and managed services.
- • Providing routine maintenance and upgrades to server hardware, including software updates and firmware releases.
- • Possessing competence in documenting NAS administration and support efforts via ServiceNow, which includes troubleshooting methodology, work logs, and resolutions.
- • Executing change management and audit processes consistently with documented procedures and generates a new process when there is not an existing process.
- • Being responsible for the monitoring of storage systems, measuring system stability, availability, and capacity performance via Logic Monitor, OCI and other metric reporting tools.
- • Possessing competency in documenting NAS design decisions to resolve or prevent prior historical issues in environment.
- • Coordinating with onsite IT (and non-IT) staff members for monitoring, troubleshooting and daily production/operations.
- • Developing, documenting, and standardizing preventative maintenance routines to system availability and performance standards on production systems.
- • Developing technical solutions using supportable methodologies that adhere to departmental standards and conventions.
- • Investigating, troubleshooting, and resolving incidents and problems within defined service level agreements.
- • Provide Technical/Functional support to Business Development sales pursuits.
Qualifications
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- • Education: Bachelor’s degree in Computer Science or equivalent
- • 5+ Years of experience in Storage, Oracle Cloud Infrastructure OCI and Reporting tools
- • 5+ years of experience demonstrating the ability to provide managerial, and administrative direction for problem definition, analysis, requirements development and implementation for complex to extremely complex systems in the subject matter area
- • Excellent communication and interpersonal skills
- • Demonstrated experience in consulting, assisting in the definition of systems strategy, gathering and documenting business requirements, leading fit-gap analysis, as-is and to-be business process designs, conference room pilots (CRPs) functional configuration, testing, client user training
- • Must have experience collaborating with clients on business process enhancements
- • Excellent communication and interpersonal skills, and problem-solving skills
- • Ability to work independently and as part of a team in a fast-paced environment.
Preferred- Certifications in OCI Networking / Architecture
Benefits
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term Disability
• Company match on 401K
• Paid Vacation
• Paid Holidays
• Personal Days
Please send your detailed and updated resume to careers@vashipra.com
Vashipra is an Affirmative Action/Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.